Shipping Policy
SHIPPING POLICY
Hollywood Suits ships to the contiguous United States only. We do not currently ship to Hawaii, Alaska, or Puerto Rico, unless special circumstances are previously approved. We do not ship to PO, FPO, or APO addresses. Online orders ship Monday through Friday, excluding holidays. Orders placed after 12:00pm PST will begin processing the next business day. Orders placed Friday will begin processing the following Monday. Please allow 2-4 business days for your order to be processed before it is shipped, depending on stock availability; many orders ship within 48 hours. For the purpose of security and fraud prevention we require that the shipping address must match the billing address. Standard delivery arrives in 5-7 business days. We provide free standard shipping on all orders of $200 or more. Orders under $200 ship at a flat standard rate shown at checkout. We do not currently offer expedited shipping.
Tracking Delivery
You will receive an email containing the tracking number after the order is dispatched. Please visit fedex.com to check the current status of your shipment. You can also find the tracking number in your order history panel in your account when you login.
Delivery Issues
If the shipper makes multiple delivery attempts and the customer wasn't available to receive merchandise during those attempts, or if the customer refuses the shipment, then the customer would have the following remedies available:
- If the customer doesn't want the merchandise then we will cancel the order and provide the customer a refund minus the shipping charges
- If the customer wants the merchandise then the customer would have to provide a prepaid shipment label